Call Us: (607) 324-7912

Residents Corner.

Empowerment Activities and Supportive Services

Board of Directors Meeting

Second Monday of every month in the conference room at the City of Hornell Housing Authority office
at 4:30 PM.

Case Management

Call 607-776-2125 ext. 140 to Schedule and Appointment!


Cancelled due to COVID-19

Monthly Resident Association Meetings

Cancelled due to COVID-19

Winter Caution
It’s that time of year when we have to be cautious during snow and ice conditions. Although our Maintenance personnel are very conscientious about keeping the sidewalks and parking lots free of slippery conditions, we encourage our tenants and guests to use caution when going outside. Please notify our office during work hours if conditions are slippery or call the on-call phone during off hours to report icy conditions. You may also call (607)661-3630 if you can’t reach the on-call person.

Inspections and Scheduled Maintenance

Monthly extermination inspections are the 1st Tuesday of each month for all units on Stephens Ave. and Sawyer St. Site and the 3rd Tuesday of every month for all units at Church St. Ct., Greeley Ave., and scattered houses.


Rent is due the first day of the month. It is late after the fifth business day and once the rent moratorium is lifted, a $15 late fee will be charged. A business day is considered a day that our office is open and staffed.

Tenant Portal Registration

Pay rent online, check balances, submit and receive secured documents, place work orders, etc.

Useful Link:

Need proof of your Social Security income?

Use your my Social Security Account here:

Emergency Rental Assistance Program

The Emergency Rental Assistance Program helps households behind on their rent that have experienced financial hardship due to COVID-19 and are at risk of homelessness, or housing instability.

In addition, the program can provide temporary rental assistance and assistance with unpaid utility bills.

How do customers qualify?

Eligible residents must meet the following criteria:

  • Household gross income at or below 80 percent of area median income, which varies by county and household size.
  • A member of the household received unemployment benefits or experienced a reduction in income, incurred significant costs or experienced financial hardship, directly or indirectly, due to the COVID-19 pandemic.
  • The applicant owes past due rent at their current residence.

How does the program work?

This assistance can pay up to 12 months of past due rent and for some households, pay up to 3 months for future rent. The program can also pay for up to 12 months of overdue electric or gas bills. Please note, payments will always be issued directly to the landlord or utility provider.

Applications will be taken starting June 1, 2021

For more information:

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